Why haven't I received a shipping confirmation?

There could be four reasons for this:

The package has not yet been scanned by the DPD/UPS/PostNL deliverer.

The shipping confirmation has ended up in your junk mail / SPAM box; so please check that mailbox as well.

You accidentally entered an incorrect email address when placing your order and/or in your Shop for Covers account. If there is an incorrect address, you can easily change it yourself in your account. If you have not created an account, please contact our customer service to have the email address changed.

The product is not in stock and has a longer delivery time. If this is the case, our customer service will contact you within 24 hours on working days to agree on the adjusted delivery time.