What are your repair and warranty conditions?

If your product breaks within the manufacturer’s warranty period, the repair costs and return label are of course free of charge. However, if the warranty period has expired, the repair costs will be at your expense.

If you wish to request a repair, you can easily contact our customer service. If the product is defective within 365 days of purchase and the defect is covered by the warranty, you have the option to indicate via email whether you would like to exchange the product or prefer a refund.

In cases where the product breaks after 365 days, but is still covered by the manufacturer's warranty, we will provide a free repair. If your product breaks outside the warranty period, you can still have it repaired. After we have examined the product, we will send you a quote so you can decide whether you want to proceed with the repair.