Shipping and Delivery
In principle, this is only possible if you have not yet received a shipping confirmation from DPD/UPS/PostNL.
When you contact us by telephone, we will see if we can change the address. Our customer service can be reached at +31(0)85 0185 042
We do everything we can to deliver your order as quickly as possible and to meet the promised delivery time.
You can see when your order will be delivered via the Track & Trace link in the shipping confirmation you received from DPD/UPS/PostNL.
Yes, free shipping is unfortunately not possible.
Shipping costs depend on the country and volume; For an exact quote, please contact our customer service. In addition, the shipping costs for a UPS or PostNL shipment differ, the rate is immediately visible when selecting this carrier at checkout.
No, unfortunately that is not possible. However, your order (if in stock) will be prepared for shipping the same day so that you receive it within 24 to 48 hours.
We will of course solve that for you!
You can contact our customer service for this; We would like to hear what the problem is so that we can find a solution if necessary.
There could be four reasons for this:
The package has not yet been scanned by the DPD/UPS/PostNL deliverer.
The shipping confirmation has ended up in your junk mail / SPAM box; so please check that mailbox as well.
You accidentally entered an incorrect email address when placing your order and/or in your Shop for Covers account. If there is...
Check the delivery status via the Track & Trace link. The delivery time may have changed. You can check this via the link you received in the shipping confirmation from DPD/UPS/PostNL.
Check the delivery address. Is the delivery address you entered correct and complete?
Check the street name as well as the house number, postal code and city. If necessary, check the mailbox. You may have received a not at home message from DPD/UPS/PostNL because you were not at home at the time of delivery...
Check the street name as well as the house number, postal code and city. If necessary, check the mailbox. You may have received a not at home message from DPD/UPS/PostNL because you were not at home at the time of delivery...