How can I have my product repaired?

To have your product repaired, we kindly ask you to first contact our customer service. After registering the repair, you can send the product to us.

Make sure the product is well-packed in sturdy packaging so that it arrives safely. Don’t forget to attach the return number, which you will receive via email, to the package.

Through our customer service, you can request (for a fee) a shipping label. You can print this label and affix it to the box. Alternatively, you can arrange this directly at a Pickup Parcelshop near you.