How can I have my product repaired?

To have your product repaired, we ask you to first contact our customer service. After you have registered a repair, send the product to us.

In any case, make sure that you send the product in the correct, sturdy packaging and that this packaging is provided with the return number that you will receive from us by email.

You can request a DPD/UPS shipping label (for a fee) via our customer service; print out this label and stick it on the box.

You can also arrange this directly at a DPD/UPS Pickup Parcelshop near you.