HelpCenter
Material covers
Our star cover indoor covers are made of a 2-layer woven combination of stretch lycra and polyester, the star cover outdoor covers are made of a 3-layer woven thermoplastic polyurethane.
Our luxurious star cover reveal covers are made of scratch-free stretch material, woven lycra with satin, making the cover wrinkle-free.
High-quality protection, tailor-made and manufactured in a special fabric that is extremely suitable for your car. Read more about the material and properties of these substances.
Cover Print
If you choose a cover with printing, we will contact you about the printing and we will send you a proposal by email for a printing that matches the brand of car.
By a standard logo we mean a print that matches the brand of your car.
We can certainly print a cover with your own logo, if you choose a “Custom logo” print option.
If you choose a standard, custom or license plate print, it will be at the height of the hood. (Except for a license plate)
With an Indoor car cover, the logo will be 80cm from the bottom on the hood.
We print the logo 150cm from the bottom on a reveal cover
A license plate print is 50cm from the bottom
A license plate print is only printed on the front of the car on an outdoor cover. It is not possible to print the logo elsewhere on the cover.
For more information about the printing of...
We can print a logo on a maximum size of 45 by 35 cm.
If you have your own logo or a special request for the cover, please choose the Custom logo option when ordering.
You will then receive an email from us requesting that you supply a vector file. If you do not have this, please contact our customer service or complete our contact form.
We will then look for a solution together with you.
You will then receive an email from us requesting that you supply a vector file. If you do not have this, please contact our customer service or complete our contact form.
We will then look for a solution together with you.
Use and maintenance
If you leave a cover on a car, it can sweat, just like other fabrics.
We therefore recommend airing the cover and the car at least once a month.
If you want to use a cover, it is important that you take the following steps:
Make sure your car is clean before attaching the cover. (a dirty car can cause damage)
Place the cover on the roof of your car
Unfold the cover and attach it to the front of your car
Then pull the cover over the back of the car
If you have a cover with mirror pockets, first attach the mirror pockets and then the front and back of the cover. NB; it will feel unnatural, but you can certainly pull hard on the cover...
Is your cover very dirty? Then you can wash it in the washing machine up to 30 degrees. Use a small amount of detergent, but no fabric softener.
The cover should not be put in the dryer, so it is best to hang it up and let it air dry.
Make sure you do not hang it in the sun to prevent discoloration of the cover. We recommend not washing an outdoor cover too often, otherwise it will lose its ...
Make sure you do not hang it in the sun to prevent discoloration of the cover. We recommend not washing an outdoor cover too often, otherwise it will lose its ...
This is only possible if your order is still in our warehouse and has not yet been picked up by DPD/UPS/PostNL. If you wish to cancel your order, please contact our customer service (+31(0)85 0185 042) as soon as possible after placing the order so that they can cancel it if possible.
If your order has already left our warehouse, you can no longer cancel it. You may refuse the package when the delivery service comes to...
No, the cover cannot freeze during normal use.
Place, Chance or Cancel an order
No, you can also buy products from us without a Shop for Covers account.
After we have received your payment, the order is final and you will receive an email from us containing the order confirmation.
We will process and pack your order for shipment. As soon as DPD/UPS/PostNL has collected and scanned the package from us, you will receive a shipping confirmation by e-mail including a Track & Trace link. Via this link you can see where your order is and when you can expect the package.
We will process and pack your order for shipment. As soon as DPD/UPS/PostNL has collected and scanned the package from us, you will receive a shipping confirmation by e-mail including a Track & Trace link. Via this link you can see where your order is and when you can expect the package.
This is only possible if your order has not yet left our warehouse.
If you only pay for the order that you want to receive, you do not have to do anything else: we will only process an order after it has been paid. Orders that have not been paid will be automatically canceled by us.\ If you have paid for multiple orders, please contact our customer service to cancel an order. ;please note, this is only possible if the package has not yet left our warehouse.
No, we support the competitive prices we charge and therefore do not give any discounts.
No, we support the competitive prices we charge and therefore do not give any discounts. We also have no summer or winter promotions, all our products are priced the same all year round.
No, we do not distinguish between prices for companies and private individuals.
However, we do make a customized quote for certain products when purchasing quantities of 10 or more; please contact our customer service for this.
However, we do make a customized quote for certain products when purchasing quantities of 10 or more; please contact our customer service for this.
Payment and Checkout
In our webshop you can pay with iDEAL, credit card (Visa or Mastercard) and Paypal.
Yes, secure payment is guaranteed with us! As soon as you pay, you will enter a secure MultiSafepay internet environment.
There your transaction and personal data are sent encrypted via an SSL connection. You will recognize this secure connection by the green lock in your browser.
No, it is not possible for us to pay afterwards or in installments.
The account number of Shop for Covers is NL07RABO0331633035.
There could be three possible causes for this:
The email may have ended up in your junk mail/SPAM box; so check that mailbox first.
The payment was not completed successfully; In that case, the order will not be processed and you will therefore not receive an order confirmation. Check whether the payment has been debited from you; if not, please place the order again. If the payment has been debited, read further below.
Please check the email address you entered when placing your order and/or...
Exchange and return
Sorry, that is of course not the intention.
If a product does not meet your expectations, you may return it within 365 days of receipt. Please contact our customer service so that they can create a return notification and possibly email you a return label.
The costs for this return label will be deducted from the purchase amount that we will refund after receipt and inspection of the product.
You must return the goods within 30 days after receipt of approval by Shop for Covers. Shop for Covers...
Of course; each product from one order can be returned separately.
You can request a return label via our customer service if you want to return a product.
Of course, you can also arrange this directly at a DPD or UPS Pickup Parcelshop. The costs for this are identical to the initial shipping costs that we charge, with the exception of non-EU countries. Shipping costs outside Europe depend on the country and volume; For an exact quote, please contact our customer service.
Yes, this status can be seen in your Shop for Covers account. As soon as we start working on your return, you will receive a confirmation by email.
Once your product has arrived with us (according to Track & Trace), it may take up to 72 hours before you receive a confirmation of receipt by email.
Did you return the package more than five...
To exchange a product, you must first return your current product. We will then refund the full amount to your account after receipt of the return and you can order another product.
Unfortunately, we cannot give cash refunds or pay extra via debit card/cash.
If you have registered your return online, but have not yet returned it, you do not need to do anything.
Your return will be automatically canceled if you do not return the product within 14 days of registration. All incoming packages are registered by us and the list of returns is updated with this information.
If you have already sent your package, please contact our customer service.
This depends, among other things, on the condition in which you return the product.
In that case, you probably did not return your product in its original condition or undamaged. Depending on the condition of the product, we determine what any depreciation is. We determine this depreciation based on a number of factors:
What does the product look like: is it damaged, does it have signs of use and/or how dirty is it?
Is the product complete?
Have you returned the product within 30 days of notification?
In addition, when reimbursing us, we also offset the costs that we have...
If the product breaks within 365 days of purchase and is not due to your own fault, you can return the product free of charge; you will then receive a new product from us.
If your product breaks after 365 days of purchase, we will repair the product. You can return your defective product via our customer service and we will send you a return label free of charge.
Repair and Waranty
Yes, you can contact our customer service or complete our contact form.
If a product breaks within the manufacturer's warranty period, the repair and the return label are of course free; If this period has expired, you must pay the repair costs yourself.
To report a repair, please contact our customer service.
If your product is defective within 365 days of purchase in one of the features covered by the warranty, you can indicate by email whether you want to exchange the product or whether you want a refund.
With normal...
The warranty does/does not cover the following points.
That is difficult to say, because it varies per product, problem or defect.
We will keep you informed of the status of repairs that take longer at least weekly.
If you return a product to our store for repairs, it is unfortunately not possible to wait for this.
As soon as the product has been repaired, you will receive an update from us by telephone/email. You can track the status of your repair in your ...
To have your product repaired, we ask you to first contact our customer service. After you have registered a repair, send the product to us.
In any case, make sure that you send the product in the correct, sturdy packaging and that this packaging is provided with the return number that you will receive from us by email.
You can request a DPD/UPS shipping label (for a fee) via our customer service; print out this label and stick it on the box.
You ...
If your product breaks within the warranty period and there is a manufacturing defect, the repair is always free.
In all other cases there may be costs involved; The amount of these costs is stated in the quote you receive from us after we have investigated the damage and/or defect.
If the defect was caused by incorrect or careless use, you will receive a quote from the repairer.
After you receive it, you can choose from the following three options:
You agree to the quote and the product will be repaired.
You do not agree and do not want to have the product repaired, but you do want it returned. In this case, you pay € 39.95 research costs and we will send the product back to you free of charge.
You do not agree with the quote and do not want the product back. In this...
Shipping and Delivery
In principle, this is only possible if you have not yet received a shipping confirmation from DPD/UPS/PostNL.
When you contact us by telephone, we will see if we can change the address. Our customer service can be reached at +31(0)85 0185 042
We do everything we can to deliver your order as quickly as possible and to meet the promised delivery time.
You can see when your order will be delivered via the Track & Trace link in the shipping confirmation you received from DPD/UPS/PostNL.
Yes, free shipping is unfortunately not possible.
Shipping costs depend on the country and volume; For an exact quote, please contact our customer service. In addition, the shipping costs for a UPS or PostNL shipment differ, the rate is immediately visible when selecting this carrier at checkout.
No, unfortunately that is not possible. However, your order (if in stock) will be prepared for shipping the same day so that you receive it within 24 to 48 hours.
We will of course solve that for you!
You can contact our customer service for this; We would like to hear what the problem is so that we can find a solution if necessary.
There could be four reasons for this:
The package has not yet been scanned by the DPD/UPS/PostNL deliverer.
The shipping confirmation has ended up in your junk mail / SPAM box; so please check that mailbox as well.
You accidentally entered an incorrect email address when placing your order and/or in your Shop for Covers account. If there is...
Check the delivery status via the Track & Trace link. The delivery time may have changed. You can check this via the link you received in the shipping confirmation from DPD/UPS/PostNL.
Check the delivery address. Is the delivery address you entered correct and complete?
Check the street name as well as the house number, postal code and city. If necessary, check the mailbox. You may have received a not at home message from DPD/UPS/PostNL because you were not at home at the time of delivery...
Check the street name as well as the house number, postal code and city. If necessary, check the mailbox. You may have received a not at home message from DPD/UPS/PostNL because you were not at home at the time of delivery...
